SERVICE
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SERVICE
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SERVICE
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Italy
March 24, 2025
Mail and parcels to Florence and its surroundings may be delayed due to floodings. The affected postal area codes are: 50014, 50032, 50034, 50036, 50038, 50039, 50062, 50065, 50068, 51024, 51028, 51034, 51039, 51100, 55039, 57030-1-3-4-6-7-8, and 59015.
Expected delay: 3-5 days

Romania
March 24, 2025
Mail and parcels with destination Romania delivered by our postal partner Romanian Post may be delayed due to the relocation of the office of exchange of Romanian Post. Parcels shipped via our other non-postal partners are not affected.
Expected delay: 1-2 days

Argentina
March 11, 2025
Mail and parcels with destination Argentina may be delayed due to floods. The affected area is the Buenos Aires Province.
Expected delay: 1 week

Georgia
February 28, 2025
Mail and parcels to western Georgia may be delayed due to severe weather conditions.
Expected delay: 2-3 days

Maurice
February 28, 2025
Mail and parcels with destination Mauritius may be delayed due to Tropical cyclone Garance.
Expected delay: 2-3 days
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Réunion
February 28, 2025
Mail and parcels with destination Réunion may be delayed due to Tropical cyclone Garance.
Expected delay: 2-3 days

Mayotte
February 28, 2025
Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay decreased from 3-4 weeks to 1 week.
Expected delay: 1 week

Greece
February 27, 2025
Mail and parcels with destination Greece may be delayed due to a strike by The Confederation of the Greek Workers and the Association of the Civil Servants on Friday, 28 February.
Expected delay: 3-5 days

Suriname
February 27, 2025
Mail and parcels with destination Suriname may be delayed due to a strike by personnel at the Suriname Postal Corporation SURPOST from Wednesday, 19 February until further notice.
Expected delay: 3-5 days

Albania
February 25, 2025
Mail and parcels with destination Albania may be delayed due to limited air transport capacity between Friday, 21 February and Friday, 28 February.
Expected delay: 7 days

Spain
February 20, 2025
Our partner CTT Express cannot provide tracking information due to IT issues since Tuesday, 18 February. Tracking updates of shipments in the CTT network and delivery confirmations are currently not available. The delivery of shipments is not affected. CTT is working to solve the issue as soon as possible.
Expected delay: 0 days

USA
January 31, 2025
Mail and parcels to certain areas of the United States may be delayed due to capacity issues at O'Hare International Airport. The affected areas are Chicago and its surroundings. This previously communicated disruption is still relevant and the expected delay increased from 1-2 days to 3-4 days.
Expected delay: 3-4 days

Ireland
January 24, 2025
Mail and parcels with destination Ireland may be delayed due to the impact of storm Éowyn.
Expected delay: 4-6 days

Tajikistan
January 24, 2025
Mail and parcels with destination Tajikistan may be delayed due to limited air transport.
Expected delay: 3 weeks

Romania
January 24, 2025
Mail and parcels with destination Romania delivered by our postal partner Romania Post may be delayed due to backlogs at the partner.
Expected delay: 1 week

Italy
January 22, 2025
Mail and parcels to certain regions in Italy delivered by our partner Bartolini may be delayed due to operational slowdowns at the partner. The affected areas are Trentino Alto Adige, Cesena and Napoli Casandrino.
Expected delay: 1-2 days

Canada
December 12, 2024
The delivery of letters and packages destined for Canada by our partner Canada Post is expected to be delayed due to an employee strike that has been ongoing since Friday, November 15. This previously announced disruption continues and the expected delay has increased from more than six weeks to more than seven weeks.
Expected delay: More than 7 weeks

Ireland
December 12, 2024
Due to the impact of Storm Darragh, mail and parcels destined for Ireland may experience delays. This previously announced issue still exists and the expected delay has increased from 2-3 days to 3-5 days.
Expected delay: 3-5 days

Greece
November 19, 2024
Mail and parcels with destination Greece may be delayed due to a local strike.
Expected delay: 1-2 days

Canada
November 19, 2024
Update 19 November: Mail and parcels with destination Canada delivered by Canada Post may be delayed due to a national strike from Friday, 15 November. The end date of the strike is unknown but will be monitored closely. Deliveries are suspended until the end of the strike. This previously communicated disruption is ongoing and the expected delay changed from 2-3 days to unknown. First notification 18 November:Mail and parcels with destination Canada delivered by Canada Post may be delayed due to a national strike from Friday, 15 November. The end date of the strike is unknown, but will be monitored closely.
Expected delay: Unknown

Spain
November 14, 2024
Mail and parcels to several regions in Spain may be delayed due to floodings started on Wednesday 13 November. The affected areas are the province of Malaga and the municipality of Jerez.
Expected delay: 2-3 Tage

Italy
November 15, 2024
Mail and parcels to the island of Sicily in Italy may be delayed due to severe weather conditions on Tuesday 12 and Wednesday 13 November. The affected provinces are Catania, Enna, Messina, Ragusa and Siracusa.
Expected delay: 1-2 Tage

Belarus
November 12, 2024
Mail and parcels with destination Belarus may have incomplete tracking information due to IT issues at our postal partner Belpochta. The delivery of shipments is not affected.
Expected delay: No delay

Iraq
November 8, 2024
Last updated on November 8th: The expected delivery time has been increased from 2 to 3 weeks. First report on October 11th: Postal items and packages destined for Jordan may be subject to delays due to the impact of the current local situation on transport capacity.
Expected delay: 2 weeks

Cayman Islands
November 6, 2024
Mail and parcels with destination Cayman Islands may be delayed due to hurricane Rafael.
Expected delay: 3-5 days

Jamaica
November 6, 2024
Mail and parcels with destination Jamaica may be delayed due to hurricane Rafael.
Expected delay: 3-5 days

Cuba
November 6, 2024
Mail and parcels to the west of Cuba may be delayed due to hurricane Rafael.
Expected delay: 3-5 days

Poland
October 11, 2024
Mail and parcels with destination Jordan may be delayed due to the effects of the current local situation on transport capacity.
Expected delay: 1-2 days

Jordan
October 11, 2024
Mail and parcels with destination Jordan may be delayed due to the effects of the current local situation on transport capacity.
Expected delay: 1-2 days

Iraq
October 11, 2024
Mail and parcels with destination Iraq may be delayed due to the effects of the current local situation on transport capacity.
Expected delay: 1-2 days

USA
October 9, 2024
Mail and parcels to certain areas of the United States may be delayed due to floods and severe weather events caused by hurricanes Helene and Milton. The affected regions are the states Florida, Georgia, South Carolina, North Carolina and Virginia.
Expected delay: 1 week

Bosnia & Herzegovina
October 8, 2024
Mail and parcels to certain areas of Bosnia and Herzegovina may be delayed due to floods. The affected region is the Herzegovina-Neretva canton.
Expected delay: 2 weeks

Italy
October 4, 2024
Due to a nationwide strike in Italy on Friday 18 October, there may be delays in the delivery of letters and parcels destined for Italy.
Expected delay: 1-2 days

Australia
October 4, 2024
Mail and parcels destined for Australia may be subject to delays due to limited transport capacity.
Expected delay: 2-3 weeks

Israel
October 4, 2024
Letters and parcels destined for Israel may be delayed due to the current local situation, which affects the transport capacity and delivery by our postal partner Israel Post. This previously communicated disruption is still relevant and the expected delay has increased to 3 to 4 weeks.
Expected delay: 3-4 weeks

USA
October 4, 2024
Due to Hurricane Helene, there may be delays in the delivery of mail and packages in certain areas of the United States. The affected states are Florida, Georgia, North Carolina, South Carolina and Virginia.
Expected delay: 5-7 days

Lebanon
October 4, 2024
Mail and parcels destined for Lebanon may be delayed due to the current situation on the ground and limited transport capacity. This disruption, which has already been communicated, is still relevant and the expected delay has increased to 10 days.
Expected delay: 10 days

Greece
October 4, 2024
Postal shipments and parcels destined for Greece may be subject to delays due to transport problems.
Expected delay: 3 days

Iran
October 4, 2024
Due to limited transport capacity, postal shipments and parcels destined for Iran may be subject to delays. In addition, shipment tracking may be incomplete due to IT problems at our postal partner Iran Post.
Expected delay: 3 weeks

Argentina
September 20, 2024
Letters and parcels destined for Argentina may be delayed due to limited transport capacities.
Expected delay: 7 days

Guatemala
September 20, 2024
Postal shipments and parcels destined for Guatemala may be subject to delays due to limited transport capacities.
Expected delay: 7 days

Honduras
September 20, 2024
Mail and packages destined for Honduras may be delayed due to limited transport capacity.
Expected delay: 7 days

Bermuda
September 20, 2024
Letters and packages destined for Bermuda may be delayed due to limited transport capacity.
Expected delay: 7 days

Barbados
September 20, 2024
Postal items and parcels destined for Barbados may be subject to delays due to limited transport capacity.
Expected delay: 7 days

Jamaica
July 4, 2024
Shipments and packages destined for Jamaica may be subject to delays due to limited transport capacities.
Expected delay: 7 days

Grenada
September 20, 2024
Postal items and parcels destined for Grenada may be subject to delays due to limited transport capacity.
Expected delay: 7 days

Saint Lucia
July 4, 2024
Postal items and parcels destined for St. Lucia may be subject to delays due to limited transport capacity.
Expected delay: 7 days

Saint Kitts and Nevis
September 20, 2024
Postal items and parcels destined for St. Kitts and Nevis may be subject to delays due to limited transport capacity.
Expected delay: 7 days

Saint Martin
September 20, 2024
Due to limited transport capacity, postal items and parcels destined for St. Martin may be subject to delays.
Expected delay: 7 days

Italy
September 20, 2024
Due to flooding, there may be delays in the delivery of mail and parcels in certain areas of Italy. The affected areas are Emilia-Romagna and part of the Marche.
Expected delay: 1-2 days

Ireland
September 19, 2024
For shipments and parcels destined for Ireland sent via our postal partner AnPost, tracking information may be incomplete due to an IT issue on our partner's side on Monday 16 September. The estimated delivery date of shipments communicated by AnPost may be delayed, but the actual delivery dates will not be affected. Parcels sent via our business partner Fastway are not affected.
Expected delay: None

South America
July 4, 2024
Mexico, Jamaica, Venezuela, Granada and St. Vincent and the Grenadines
Mail and packages to the Yucatán, Quintana Roo and Tamaulipas areas of Mexico, Jamaica, northern Venezuela, Granada and St. Vincent and the Grenadines may be delayed due to Hurricane Beryl.
Expected delay: 7 days

France
July 2, 2024
Mail and parcels to the Moselle region of France may be delayed due to flooding.
Expected delay: 2-3 days

Italy
July 2, 2024
Mail and parcels to the Emilia-Romagna region of Italy may be delayed due to flooding.
Expected delay: 2-3 days

Switzerland
July 2, 2024
Mail and parcels to the Valais and Ticino regions in Switzerland may be delayed due to floods.
Expected delay: 2-3 days

Greece
June 19, 2024
Mail and packages to the island of Kos in Greece may be delayed due to forest fires.
Expected delay: 3-5 days

Barbados
July 2, 2024
Mail and packages to Barbados may be delayed due to Hurricane Beryl.
Expected delay: 7 days

Trinidad and Tobago
July 2, 2024
Mail and packages to Trinidad and Tobago may be delayed due to Hurricane Beryl.
Expected delay: 7 days

South Africa
June 26, 2024
Mail and parcels destined for South Africa may be delayed due to capacity problems at our postal partner, the South African Post Office.
Expected delay: 10-14 days

Russia
June 19, 2024
Letters and parcels destined for Russia continue to be delayed due to the closed airspace. The current regulation results in a significantly longer transit time to reach the destination country.
Expected delay: 7-10 days

Georgia
June 19, 2024
Letters and parcels destined for Georgia may be subject to delays due to an internal restructuring at our postal partner Georgian Post.
Expected delay: 1-3 days

New Caledonia
June 19, 2024
For letters and parcels destined for Colombia, delays are to be expected due to capacity problems at our postal partner Colombia Post and the Colombian airport. These problems, which have already been communicated, still exist.
Expected delay: at least 21 days

New Caledonia
June 19, 2024
The travel destination New Caledonia is open again. However, mail and packages are expected to be delayed due to transport restrictions.
Expected delay: 30 days

France
June 13, 2024
Due to the Tour de France, which takes place from Saturday 29 June to Friday 21 July, there may be delays in the delivery of shipments and packages destined for France and Italy. The regions affected change according to the schedule of the Tour.
Tuesday, 2/7 Pinerolo to Valloire
Wednesday, 3/7 Saint-Jean-de-Maurienne to Saint-Vulbas
Thursday, 4/7 Mâcon to Dijon
Friday, 5/7 Nuits-Saint-Georges to Gevrey-Chambertin
Saturday, 6/7 Semur-en-Auxois to Colombey-les-Deux-Églises
Sunday, 7/7 Troyes
Monday, 8/7 Orleans
Tuesday, 9/7 Orléans to Saint-Amand-Montrond
Wednesday, 10/7 Évaux-les-Bains to Le Lioran
Thursday, 11/7 Aurillac to Villeneuve-sur-Lot
Friday, 12.7. Agen to Pau
Saturday, 13.7. Pau to Saint-Lary-Soulan Pla d'Adet
Sunday, 14/7 Loudenvielle to Plateau de Beille
Monday, 15/7 Gruissan
Tuesday, 16/7 Gruissan to Nîmes
Wednesday, 17/7 Saint-Paul-Trois-Châteaux to Superdévoluy
Thursday, 18/7 Gap to Barcelonnette
Friday, 19/7 Embrun to Isola 2000
Saturday, 20.7. Nice to Col de la Couillole
Sunday, 21/7 Monace to Nice
Expected delay: 1-3 days

Italy
June 13, 2024
Due to the Tour de France, which takes place from Saturday 29 June to Friday 21 July, there may be delays in the delivery of shipments and packages destined for France and Italy. The regions affected change according to the schedule of the Tour.
Saturday, 29.6. Florence to Rimini
Sunday, 30.6. Cesenatico to Bologne
Monday, 1/7 Plaisance to Turin
Expected delay: 1-3 days

France
June 13, 2024
Parcels sent to Toulouse and the surrounding area in France by Colis Privé and Colissimo may experience delays in week 24.
Expected delay: 1 day

Italy
June 11, 2024
Due to the G7 summit, which will take place from Wednesday 12 to Saturday 15 June, there may be delays in the delivery of letters and parcels to certain areas of Italy by the postal partner Poste Italiane. The areas affected are the municipality of Fasano and the provinces of Brindisi and Lecce.
Expected delay: 1-3 days

Austria
June 11, 2024
Postal shipments and parcels to the state of Styria in Austria may be delayed due to flooding.
Expected delay: Unknown

Germany
June 03, 2024
There may be delays in mail and parcels to southern Germany due to flooding.
Expected delay: 2-3 days

Ireland
April 5, 2024
Delays are to be expected for mail and parcels destined for Ireland due to Storm Kathleen.
Expected delay: 1 day

Madagascar
April 5, 2024
Due to Cyclone Gamane, delays are to be expected for mail and parcels destined for Madagascar.
Expected delay: 7 days

Italy
April 5, 2024
The delivery of letters and parcels to certain areas of Italy by our partner Bartolini is expected to be delayed due to a drivers' strike. The affected areas are Brescia, Brescia center, Rovato, Landriano, Stezzano and Desenzano.
Expected delay: 1 day

Niger
March 28, 2024
Letters and parcels destined for Niger cannot be delivered due to the lack of air traffic.
Expected delay: No delivery

Norway
March 21, 2024
For postal items and parcels destined for Norway, there may be incomplete tracking information due to IT problems at our postal partner Posten Norway. The delivery of shipments is not affected by this.
Expected delay: None

Haiti
March 21, 2024
Letters and parcels destined for Haiti cannot be delivered due to the lack of air traffic.
Expected delay: No delivery

Australia
March 14, 2024
Mail and parcels to Western Australia are expected to be delayed due to the flooding. The postcodes affected are 6440, 6725-6740, 6758, 6760, 6765 and 6770.
Expected delay: 1-2 days

United States, Canada, Brazil, Malta, Argentina, Kazakhstan, Colombia and Kyrgyzstan
02/20/2024
Postal items and parcels destined for the USA, Canada, Brazil, Malta, Argentina, Kazakhstan, Colombia and Kyrgyzstan may experience delays due to strikes at Frankfurt Airport as air transport capacity is limited.
Expected delay:1-3 days

Italy
02/20/2024
Due to a strike in Italy on Friday, February 23rd, there may be delays in the delivery of letters and parcels destined for Italy.
Expected delay:1-2 days

Myanmar
02/01/2024
Delays are to be expected for postal items and parcels destined for Myanmar due to limited air transport capacity.
Expected delay:7 days

Brazil
02/01/2024;
February 16, 2024
Postal shipments and packages destined for Brazil are subject to delays due to backlogs at Brazilian customs.
Expected delay:Min. 21 days

Chile
02/09/2024
Mail and packages destined for Chile may be delayed due to forest fires. The affected region is Valparaíso.
Expected delay: 1-3 days

Mayotte
02/09/2024
Mail and parcels cannot be delivered as services have been suspended in Mayotte.
Expected delay: No delivery

Spain
02/01/2024
Letters and parcels destined for Spain and returns from Spain may be delayed due to strikes and blockades in the agricultural sector in France.
Expected delay: 3-5 days

Portugal
02/01/2024
Postal items and parcels destined for Portugal and returns from Portugal may be delayed due to strikes and blockades in the agricultural sector in France.
Expected delay: 3-5 days

Italy
January 31, 2024
Letters and parcels destined for Italy that are delivered by our postal partner Poste Italiane may experience delays due to capacity problems at Poste Italiane.
Expected delay:1-3 days

Croatia
January 31, 2024
For postal items and parcels destined for Croatia, there may be incomplete tracking information due to IT problems at our postal partner Hrvatska Pošta. The delivery of shipments is not affected by this.
Expected delay: 1 day

France
01/25/2024
Mail and parcels destined for France and returns from France may be delayed due to agricultural strikes and blockades.
Expected delay: 1-2 days

Finland
01/25/2024
Delays are to be expected due to a strike for letters and parcels destined for Finland that are delivered by our postal partner Posti.
Expected delay: 4-5 days

Thailand
01/25/2024
Letters and parcels destined for Thailand are expected to experience delays due to the relocation of the Thailand Post sorting center.
Expected delay: 2-3 Days

Great Britain
01/25/2024
Postal items and parcels destined to the UK are expected to experience delays due to Storm Jocelyn.
Expected delay: 2-3 Days

Comoros
January 16, 2024
Letters and parcels destined for the Comoros cannot be delivered due to a lack of air transport capacity.
Expected delay: No delivery
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Réunion
January 16, 2024
Mail and packages destined for Reunion Island are expected to be delayed due to a hurricane.
Expected delay: 7 days

Mauritius
January 16, 2024
Delays are to be expected for mail and parcels destined for Mauritius due to a hurricane.
Expected delay: 7 days

Papua New Guinea
16.01.2024
Mail and packages destined for Papua New Guinea are expected to be delayed as the country is under a state of emergency due to unrest.
Expected delay: 14 Days

Germany
09.01.2024
Delays are to be expected due to strikes for letters and parcels destined for Germany. The affected areas are Hamburg, Leipzig, Munich, Nuremberg and Stuttgart.
Expected delay: 1-3 days

France
09.01.2024
Delays are to be expected for letters and parcels destined for France due to bad weather conditions. The departments affected are Calvados, Essone, Eure-et-Loire, Orne, Sarthe, Sleeve, Yours and Yvelines.
Expected delay: 1-2 days

Libya
05.01.2024
Letters and parcels destined for Libya cannot be delivered due to a lack of air transport capacity.
Expected delay: No delivery